FAQ's

You have questions – we have answers! Below, is a list of frequently asked questions, and their corresponding answers. If your question is not included below, feel free to contact us at the Foundation’s office – we’re eager to assist.





Q)  Where do I send my donation? A)  
By Mail
Oakville Hospital Foundation
3001 Hospital Gate
Oakville, Ontario
L6M 0L8
In Person
Oakville Hospital Foundation
3001 Hospital Gate
Oakville, Ontario
L6M 0L8
Q)  I want to send my donation by mail, who should I make the cheque out to? A)  Oakville Hospital Foundation
Q)  How long will it take to receive my tax receipt? A)  If you make an online donation, you will receive an electronic copy of your tax receipt immediately via email. If you make your donation by mail, or by phone, every effort will be made to process your receipt within 7 business days, which you will receive by mail.
Q)  What credit cards do you accept for donations? A)  We accept VISA, MasterCard and American Express. We also accept donations via cheque, cash and securities.
Q)  What portion of my gift goes toward equipment needs? A)  We are pleased to report in 2015/16 a 22% expense ratio. This amount is well below Canada Revenue Agency guidelines (the position of the CRA is expense ratios under 35 cents for every dollar raised is unlikely to generate concern.) The expense ratio calculation can differ between charities. When comparing our expense ratio to other charities, please note that the Oakville Hospital Foundation's expense ratio factors all expenses including events, salaries, and administrative costs.
Q)  Can my donation benefit a specific area of the hospital? A)  Yes. While the Hospital has identified priority equipment needs, you may still direct your contribution to a specific program, department or piece of equipment. Please contact the Foundation’s office to learn more.
Q)  Will you share my personal contact information with others? A)  No. The Oakville Hospital Foundation respects your privacy and is committed to the protection of your personal information in accordance with our Privacy Policy. We do not rent, sell or trade the personal information we collect including information contained in our mailing lists.
Q)  When a Tribute Gift is made, is the amount of the donation disclosed? A)  No. The Foundation respects the privacy of donors and keeps this information confidential.
Q)  How can I get a copy of Oakville Hospital Foundation’s Annual Report? A)  Visit the Publications Section found in News & Events, where you can access an online version of the report. Alternatively, you may pick up a hard copy at the Foundation Office located at 3001 Hospital Gate, Oakville ON L6M 0L8
Q)  How can I get a copy of the Foundation’s audited financial statements? A)  Visit the Publications Section found in News & Events, where you can access an online version of the report. Alternatively, you may pick up a hard copy at the Foundation Office located at 3001 Hospital Gate, Oakville ON L6M 0L8
Q)  Who do I contact if I want to run an event on behalf of the Foundation? A)  Michelle Kerby, Community Fundraising Officer, will be pleased to speak with you about your idea for a community event. Please email or call Michelle at (905) 845-2571 x6253